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SAP CRM Architect

Title: SAP CRM Professional Consultant
Location: Manitoba

SAP CRM Architect required for a growing SAP consultancy organization based in Manitoba. Candidates will be responsible for the delivery of SAP implementation and sustainment SAP Customer Relationship Management (CRM)

This job is an opportunity for an experienced SAP Consultant to work on one of the largest implementations in Manitoba. The company focuses on the implementation of critical SAP projects in various industries and has a superb reputation for providing their staff with exciting opportunities to develop as professionals and learn new technical skills.  The company offers competitive compensation; full benefits and believes investment in your professional career training is essential to achieving success.

Job Description

Lead SAP CRM projects through all SAP Integration project phases starting from requirements gathering, analysis through testing and productive implementation. This role includes implementation and sustainment responsibilities.


  • SAP CRM Architect will facilitate the implementation and support of SAP CRM module to enhance the clients’ business functionality and overall performance, while maintaining the highest degree of customer satisfaction
  • Lead workshops for customer requirements and preparing detailed requirements specifications
  • Define final business requirements
  • Develop and deliver final SAP CRM solutions based on clients’ specific business requirements
  • Communicate SAP CRM functional solution to other team members
  • Develop business process, configuration, testing and operational documentation for implemented solution
  • Develop and provide end-user training
  • Provide mentorship to clients’ internal SAP CRM support group
  • Provide operational support in the SAP CRM components as required

Specific Qualifications

  • Minimum of 5+ years experience working with SAP CRM
  • Minimum 1 year experience in SAP CRM 7.0
  • Minimum 2 full cycle SAP CRM project implementations.
  • Minimum 3 years experience in business process modeling
  • Relevant University degree, relevant collage diploma, or appropriate SAP certification.
  • Experience and knowledge of key integration points between SAP modules
  • Ability to analyze problems and provide clear recommendations
  • Strong organizational skills
  • Excellent communication skills, written and verbal
  • Good interpersonal skills
  • Must be able to work independently as well as a team player and can manage own workload
  • Able to multi-task and work under tight deadlines
  • Able to collaborate with clients, and have strong desire to excel
  • Public sector experience would be an asset
  • Experience in SAP Grantor would be an asset

Personal Attributes

  • Must possess strong integrity
  • Must possess culture awareness and sensitivity
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